Get in Touch

We're here to help.

We aim to respond within 24 hours on business days. Our team is available Monday to Friday, 9am–5pm EST.

Response Time

Within 24–48 hours

Returns & Orders

30-day hassle-free policy

Common Questions

How long does shipping take?

Standard shipping takes 5–10 business days.

Do you ship internationally?

Yes — we ship to 180+ countries worldwide. International orders may be subject to customs duties, which are the responsibility of the customer.

How do I track my order?

Once your order ships, you'll receive a tracking number by email. You can use this to track your package directly.

What is your return policy?

We offer 30-day hassle-free returns. If you're not satisfied, contact us at shopmatiereinfo@gmail.com and we'll make it right.

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