FAQ

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Frequently Asked Questions

What is THE MONTE made of?

THE MONTE features marine-grade 316L stainless steel hardware on an adjustable, waterproof rope cord. It's hypoallergenic, tarnish-resistant, and built to hold up to daily wear.

Is it waterproof? Can I shower or swim with it?

Yes. THE MONTE is designed for everyday life — showering, swimming, workouts, and the beach are all fine. The stainless steel won't rust and the cord is water-safe.

How does sizing and adjustment work?

THE MONTE uses an adjustable sliding closure that fits most wrists comfortably. Simply slide the cord to tighten or loosen for the perfect fit — no clasp or sizing required.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.

What is your return and exchange policy?

We offer easy returns and exchanges on unworn items within 30 days of delivery. If something isn't right, email us at hello@shopmatiere.com and we'll make it right.